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Switch utilities

Everything you need to know about switching utilities when moving house

January 20, 2020 10:00 am by Upside

There’s a lot to think about when moving house. From packing and organising moving services to changing your address and getting settled in to your new home, your moving house checklist is probably a long one!

One thing that you’ll need to get sorted ahead of time is utilities. If you forget to switch or leave it too late, you could end up paying the power bills at both houses or even go a couple of days without electricity, gas or internet at your new home.

The good news is that disconnecting and connecting your utilities is pretty straightforward, and with a little research, you could even save money by switching to a cheaper plan.

Here’s what you need to know about disconnecting and connecting utilities when moving house and how to get the best bang for your buck.

How to switch utilities when moving house

Regardless of whether you plan to stick with your current energy provider or switch to a new one, you’ll need to organise disconnection at your old home and connection at your new home. To do that, you should:

  1. Compare utility plans – investigate your options and compare providers to make the most of your budget in your new home.

  2. Let your utilities providers know you plan to move – call your electricity, gas, internet and other utilities providers a few weeks in advance and organise the utility disconnection for the day after you move out. If you plan on switching to a new provider, let your current provider know that you won’t need to be reconnected at your new address.

  3. Organise utilities connections for your new home – either tell your current utilities providers when you need connection at your new address, or call your new providers to arrange connection by the date you’ll be moving in.

  4. Make sure there’s clear and safe access to the meter at your new house – your electricity and gas providers will need access to complete the connection.

  5. Check the meter at your new home – Write down meter readings at your new home so you can compare usage with what’s recorded on your first bill. They should match.

How to find the cheapest utilities providers

Moving house is a great opportunity to review your current energy providers and switch to a more cost-effective plan. Here are some of the key things to look out for when comparing providers:

Electricity providers

  • The rate per kWh.
  • Fixed supply charges.
  • Discounts – do they apply to the whole bill (fixed supply charges and usage charges) or for usage only? This can make a big difference to how much you could save.
  • Late fees and/or pay-on-time discounts.
  • Bill payment options.
  • Other fees such as exit fees and moving home fees.
  • Bundle discounts for using the same retailer for multiple services, e.g. electricity and gas.
  • Length of contract.

Gas providers

  • Usage charges – some gas suppliers have set usage rates for all gas consumption, while others may charge gas usage in ‘blocks’, which means costs change depending on how much gas is used.
  • Supply charges – gas supply rates are the fixed cost of supplying gas to a home – either via natural gas lines or the delivery of LPG cylinders.
  • Late fees and/or pay-on-time discounts.
  • Bill payment options.
  • Other fees such as exit fees and moving home fees.
  • Bulk discounts for using the same retailer for multiple services, e.g. - electricity and gas.
  • Length of contract.

Internet providers

  • Download and upload speeds – when you’re comparing the cost of internet plans, make sure the download and upload speeds are the same or similar so you’re comparing apples to apples.
  • Data – check your monthly usage with your current internet provider to get an idea of how much data you need each month. Keep in mind that some internet providers will throttle (slow down) your connection if you reach your data limit.
  • Customer reviews – check reviews online see if other customers are satisfied with a provider’s speed and service.
  • Bill payment options.
  • Other fees such as exit fees and moving home fees.
  • Bulk discounts for using the same retailer for multiple services, e.g. phone and television. Length of contract.

Making sense of all the utilities options out there can be tricky, especially when you’re already busy organising a move. Upside Connect helps you compare and connect utility plans to get you quickly up and running with the cheapest plan for your needs. Shop around and connect all your essential utilities in just a few clicks. It’s free!

Upside

Upside is an Australian-owned, full-service real estate agency with one low fee and no commission. Our standard is other agents’ ‘extras’, delivering vendors a complete agent managed service including a full appraisal, open home management, copywriting, photography, signage and advertising. It's the way real estate should be.

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