Not only are there no fees, we also invest in our agents through marketing, training, support and more.

Upside agents utilise industry leading technology NurtureCloud to manage everything from prospecting through to listing. Our agents have access to this technology at no cost.

We provide area exclusivity to our agents along with access to leads in their area from our database of over 200,000 Australians. We are constantly working with our agents to decide how areas are split to map out coverage and ensure our agents are collaborating rather than competing.

There are no fees associated with our marketing. We have an in-house marketing team that generates leads for you and nurtures your database across emails, Google, Facebook, Instagram and more. Stay top of mind, build your brand and keep your database informed without having to lift a finger or spend a dollar.

We provide a Performance Mentor whose main purpose is to help and support you throughout your time at Upside, not compete with you for leads. We also provide training materials and frequently run industry masterclasses to keep you at the top of your game. You will also be backed by a support team who will handle your admin, troubleshoot any issues and just make your life easier!

We have employed a commission-only structure with a high split commission fee for our agents. To hear about our commission structure in more detail, please get in touch with us.

Like most agents, our agents build leads from open homes and the relationships they form as they work within their community, however at Upside, our in-house marketing team also generates daily leads for all our agents from a variety of digital sources. The leads generated by the marketing team are designed to be additional leads on top of the hard work agents already put into prospecting. This helps Upside agents accelerate their database growth, list more properties and achieve personal milestones.

Gone are the days when the front window of a real estate office was the only way to find out about properties for sale. These days, the property search is done online and most people go through the entire transaction of buying and selling without ever stepping foot inside an office.

To us, a physical office is an inefficient overhead (like rent) that needs to be covered through the vendor and out of your commission. So, we have removed this entirely, meaning we can charge our vendors less without negatively impacting what our agents earn. Don't worry, we carry out a host of different marketing activities to ensure that our agents have no trouble finding new people to talk to and new properties to list.

That's right! All of our agents have a non-competing mentor/performance coach who provides them with support, training and guidance when they need it, at no cost. This can be anything from on-the-ground help such as dialogue training, help at an auction or dealing with a difficult vendor/buyer, all the way through to more profession-focused mentoring, such as career growth or work motivation. Some of our agents really lean into this and have several check-ins with their mentor a week, whilst others may check in less regularly, utilising their mentor for help with their career trajectory and assistance with specific situations as they arise.

The feedback we regularly receive from our agents is that Upside has the best culture they have ever experienced in the industry. We achieve this through a mixture of an award-winning support team, a collaborative rather than competitive culture, and genuinely lived company values in addition to a transparent and accessible leadership team.

Not only do you have access to your personal mentor, you'll also be backed by a support team at HQ who are dedicated to helping you get up and running. They will also troubleshoot any issues you may have along the way, as well as provide admin support throughout the selling process of every listing you have. In fact, we have cut down admin by 75% for our agents through our team and technology!

We don't work out of an office, so we put a lot of effort into making sure our agents feel connected through regular catch ups, sharing sessions and team social events. We also make sure our agents don't compete directly with each other over the areas they service. Upside fosters a culture that encourages knowledge sharing and the celebration of individual success as it doesn't come at the detriment of another agent (as can be the case in a traditional office environment).

At Upside we truly live and breathe our company values. They help to shape not only the way that we work, but also who we hire. We have two sets of values. The Company Values are:

• Truly Care: We always go about our work by truly caring for our teammates and our customers. We do it with authenticity - because we want to!
• Believe in Integrity: We believe that by acting with integrity, the outcomes are always better for everyone, especially our customers. That's why we make sure we're always operating with integrity in everything we do - inside the 'office' and out!
• Pinch Yourself and Be Present: Life can get pretty busy - but we make sure we don't forget to stop, be present, and enjoy every moment of each milestone - no matter how small!

We also have Sales Values that form the foundation on which our agents work. These are:

• Better Humans make Better Agents: We encourage our agents to always be real - and only say and do the things that they actually believe! We think that staying authentic helps shape better agents, so if they ever run into any issues or things they don't know - they should ask.
• A.B.E (Always Be Educating): We take a different approach to the industry-old adage 'Always Be Selling'. We strongly believe that knowledge is power - and it is therefore integral to everything we do. This means our agents strive for continuous improvement within themselves (and we help you get there with coaching and masterclasses), always learning and finding ways to give value to their vendors by studying the market. We understand that buyers are our sellers, and sellers are also our buyers - and we can help them all in their property journey by using facts, not opinions. Educate and give value - and the sale will naturally follow.
• Play to Win: At Upside, we believe that if you win, the team wins too! So, we encourage you to never let an opportunity pass you, and always support you to go hard but play fair. As a team, we celebrate all wins, no matter how small.